Website Privacy Policy

​

Tranquility Wellness, PLLC

Effective Date: October 1, 2026
Last Updated: October 12, 2026

​

Tranquility Wellness, PLLC (“Tranquility Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

​

This Privacy Policy explains what information may be collected through our public-facing website, how we use and protect that information, and the choices available to you.

​

This policy is separate from our Notice of Privacy Practices, which describes how we use and disclose Protected Health Information (“PHI”) in connection with healthcare services.

​

Information We Collect

​

Information you provide. If you submit a general website inquiry, we may collect limited information such as your name, email address, telephone number, and information necessary to respond to your request.

​

Please do not submit medical or psychiatric history, diagnoses, medication information, Social Security numbers, insurance information, payment information, or other sensitive health information through general website forms or ordinary email. Please use the secure patient processes designated by Tranquility Wellness for health-related information.

​

Our website hosting provider may automatically collect limited technical information necessary for website operation, security, functionality, and analytics. This may include your IP address, browser or device type, pages visited, date and time of access, referring website, and approximate location derived from your IP address.

​

We seek to limit the collection of information to what is reasonably necessary to operate, secure, maintain, and understand the performance of our website.

​

Website Hosting, Cookies & Analytics

​

Our website is hosted through Wix, which provides website hosting, security, technical infrastructure, and related services.

​

Our website may use cookies and similar technologies for website functionality, security, accessibility, and basic analytics. Where required, visitors may be given choices regarding optional cookies. You may also manage cookies through your browser settings.

 

Tranquility Wellness takes a privacy-conscious approach to website analytics. We do not intend to use tracking technologies to create advertising profiles based on visitors' interactions with mental health or healthcare-related content, and we do not intentionally disclose PHI to analytics, advertising, or social media companies through website tracking technologies.

​

We do not sell personal information collected through our website for monetary consideration.

​

Website Forms & Patient Information

​

General website forms are intended for administrative inquiries only and should not be used to submit sensitive health information, request urgent clinical care, or communicate about an emergency.

​

Submitting a website inquiry does not establish a clinician-patient relationship or guarantee acceptance as a patient.

​

Patient scheduling, intake forms, healthcare communications, and related services may be provided through designated platforms such as PracticeQ and IntakeQ.

 

Information submitted through those platforms may include personal and health information necessary for scheduling, intake, payment, or treatment.

​

PHI that Tranquility Wellness creates, receives, maintains, or transmits in connection with your healthcare is handled in accordance with applicable privacy laws and our Notice of Privacy Practices.

​

Email & Electronic Communications

​

Ordinary email and general website messaging may not provide the same level of privacy and security as designated patient communication systems.

​

Please do not send detailed medical, psychiatric, medication, financial, or other sensitive information through ordinary email or general website forms unless specifically instructed to do so.

​

Established patients should use the communication methods designated by Tranquility Wellness for patient-related communications whenever appropriate.

​

How We Use & Share Information

​

Information collected through our public website may be used to:

​

• Operate, maintain, and secure the website

• Respond to inquiries and provide requested information

• Troubleshoot technical issues

• Understand general website performance and usage

• Prevent fraudulent or unauthorized activity

• Comply with applicable legal requirements

​

We may share limited information with service providers that support our website and business operations or when necessary to comply with applicable law, protect website security, or protect the rights and safety of Tranquility Wellness or others.

​

We do not use information collected through the public website to make automated psychiatric diagnoses or treatment decisions.

​

Third-Party Services

​

Our website may link to third-party platforms for scheduling, intake, patient communications, payment, or other services.

​

When you leave our website and use another platform, that provider's privacy practices and terms may also apply. We encourage you to review the privacy information provided by those services.

​

Data Security

​

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website.

​

However, no website or electronic transmission can be guaranteed to be completely secure. For this reason, we intentionally limit the sensitive information that should be submitted through our public website.

​

Emergencies

​

Our website, website forms, and general email are not monitored continuously and should not be used for emergencies or urgent clinical concerns.

​

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.

​

If you or someone you know is experiencing a mental health, suicide, or substance-use crisis, call or text 988 to reach the 988 Suicide & Crisis Lifeline.

​

Tranquility Wellness does not provide emergency services through this website.

​

Your Privacy Choices

​

You may manage certain cookie preferences through available website controls or your browser settings and may contact us with questions regarding information collected through our website.

​

Rights concerning your Protected Health Information are described separately in our Notice of Privacy Practices.

​

Changes to This Policy

​

We may update this Privacy Policy as our website, technology, services, or legal requirements change. The current version will be posted on this page with an updated date.

​

Contact Us

​

Questions about this Website Privacy Policy may be directed to:

​

Tranquility Wellness, PLLC
4000 Legato Road, Suite 1100
Fairfax, VA 22033
admin@hellotranquility.com
(202) 899-7165

​

For questions about your Protected Health Information or your rights as a patient, please refer to our Notice of Privacy Practices.