Website Privacy Policy

Tranquility Wellness, PLLC
Effective Date: 09/01/2026 

Last Updated: 09/04/2026

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Tranquility Wellness, PLLC (“Tranquility Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or interacting with our website (“Website”).

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This Website Privacy Policy explains what information may be collected through our Website, how we use and protect that information, and the choices available to you.

This Website Privacy Policy applies to our public-facing Website. It is separate from our Notice of Privacy Practices, which describes how Tranquility Wellness uses and discloses Protected Health Information (“PHI”) in connection with the healthcare services
we provide.

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1. Our Approach to Website Privacy

Tranquility Wellness seeks to minimize the collection of personal and health-related information through our public Website.

Our Website is primarily intended to provide information about our practice and services. We do not intend for the public Website to serve as a patient portal or to collect detailed medical, psychiatric, medication, insurance, or other sensitive health information.

Patient scheduling, intake forms, and healthcare-related information are handled through designated patient platforms rather than through general Website forms.

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2. Information We May Collect

Information You Choose to Provide

If you contact us through a general Website inquiry form, we may collect limited information such as:

• Your name
• Email address
• Telephone number
• General information necessary to respond to your inquiry

Please do not include medical history, psychiatric symptoms, diagnoses, medication information, Social Security numbers, insurance information, or other sensitive health information in a general Website form.

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If you need to provide health-related information, please use the secure patient process provided by Tranquility Wellness.

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Information Collected Automatically

When you visit our Website, limited technical information may be collected automatically by our Website hosting provider for purposes such as Website operation, security, performance, and basic analytics.

This information may include:

• IP address
• Browser and device type
• Operating system
• Date and time of access
• Pages visited
• Referring website
• General Website usage information
• Approximate geographic information derived from an IP address

We seek to limit automatic data collection to information reasonably necessary to operate, secure, maintain, and understand the general performance of our Website.

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3. Wix Website Hosting

Our Website is hosted through Wix.

Wix provides Website hosting, security, technical infrastructure, and related functionality and may process certain technical information necessary to provide those services.

We configure our Website with the goal of minimizing unnecessary collection of visitor information, particularly information that could reveal or be associated with an individual’s interest in mental health or healthcare services.

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4. Cookies

Our Website may use cookies and similar technologies necessary for basic Website operation, security, accessibility, and functionality.

Where required or appropriate, visitors may be given the opportunity to make choices regarding optional cookies.

We intend to configure the Website so that non-essential analytics, advertising, and marketing cookies are not placed without any consent required by applicable law.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

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5. Analytics and Advertising Technologies

Tranquility Wellness takes a privacy-conscious approach to Website analytics.

We do not intend to use Website tracking technologies for behavioral advertising retargeting, or creating advertising profiles based on a visitor’s interaction with mental health or healthcare-related content.

We do not intend to use technologies such as the Meta Pixel or similar advertising pixels to track visitors across websites for targeted advertising purposes.

If we use analytics tools, we seek to configure them in a privacy-conscious manner and limit the information collected to what is reasonably necessary to understand Website performance and usage.

We do not intentionally send Protected Health Information to analytics, advertising, or social media companies through Website tracking technologies.

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6. Website Forms

Any general contact form available on our Website is intended only for general inquiries.

Please do not use a Website contact form to provide:

• Medical or psychiatric history
• Current psychiatric symptoms
• Diagnoses
• Medication information
• Social Security numbers
• Insurance identification numbers
• Detailed treatment information
• Information concerning a medical or psychiatric emergency
• Other sensitive health information

Submitting a general Website inquiry does not establish a clinician-patient relationship and does not constitute acceptance as a patient of Tranquility Wellness.

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7. Scheduling and Patient Intake

Tranquility Wellness uses PracticeQ and/or IntakeQ for patient scheduling, intake forms, and related healthcare administrative functions.

When you select a scheduling, intake, or patient-portal link on our Website, you may be directed from the public Website to one of these designated platforms.

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Information submitted through these platforms may include personal and health information necessary to facilitate scheduling, intake, payment, treatment, or other healthcare functions.

Health information received by Tranquility Wellness in connection with your healthcare is handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

Please use the designated patient platform rather than the public Website whenever you need to submit health-related information.

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8. Protected Health Information and HIPAA

Tranquility Wellness is a healthcare provider and is subject to applicable healthcare privacy requirements, including HIPAA when applicable.

Protected Health Information that we create, receive, maintain, or transmit in connection with healthcare services is governed by our Notice of Privacy Practices and applicable law.

This Website Privacy Policy is intended to address information associated with use of our public Website and does not replace our Notice of Privacy Practices.

9. Email and Electronic Communications

Ordinary email may not provide the same level of privacy and security as a designated patient communication platform.

Please do not send detailed medical, psychiatric, medication, or other sensitive health information through ordinary email unless specifically instructed to do so.

Established patients should use the communication methods designated by Tranquility Wellness for patient-related communications whenever appropriate.

10. Website Chat and Messaging

We do not use general Website chat or messaging functionality as a means of providing psychiatric care, obtaining detailed clinical information, or communicating about emergencies.

If Website messaging functionality is made available, it is intended for general administrative inquiries only.

Please use the secure patient communication methods designated by Tranquility Wellness for healthcare-related communications.

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11. Third-Party Services and Links

Our Website may contain links to third-party websites or services, including our scheduling, intake, patient portal, payment, or other healthcare technology providers.

When you follow a link to another website or platform, that provider may have its own privacy policy and terms.

Tranquility Wellness is not responsible for the privacy practices or content of third-party websites or services that we do not control.

We encourage you to review the privacy information provided by third-party services before submitting information.

12. Payment Information
We do not collect complete payment-card information through general Website contact forms.

If online payment functionality is available, payment information is processed through the designated payment or patient-management platform and is subject to applicable privacy and security safeguards.

Please do not submit credit card or other financial account information through a general Website contact form or ordinary email.

13. How We Use Information

Information collected through our Website may be used to:

• Operate and maintain the Website
• Respond to general inquiries
• Provide requested information about our services
• Maintain Website security
• Troubleshoot technical issues
• Understand general Website performance and usage
• Prevent fraudulent or unauthorized activity
• Comply with applicable legal requirements

We do not use information collected through the public Website to make automated psychiatric diagnoses or treatment decisions.

14. How We Share Information

We may disclose information when reasonably necessary to:

• Operate and maintain our Website

• Work with service providers supporting Website functionality
• Respond to your request
• Protect the security of our Website
• Comply with applicable law, regulation, court order, or legal process
• Protect the rights, safety, and property of Tranquility Wellness or others

We do not sell personal information collected through our Website for monetary consideration.

We also do not intentionally share information about a visitor’s interaction with mental health-related Website content for behavioral advertising or targeted advertising purposes.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our Website.

However, no website, Internet transmission, or electronic communication can be guaranteed to be completely secure.

For this reason, we intentionally limit the types of sensitive information visitors should submit through our public Website.

16. Children’s Privacy

Our public Website is intended primarily for adults and is not designed for children to independently submit personal information.

Information concerning a minor patient should be submitted through the secure processes designated by Tranquility Wellness and, when applicable, by a parent or legal guardian.

17. Artificial Intelligence and Clinical Documentation

Tranquility Wellness may use privacy-conscious artificial intelligence-assisted technology to support certain administrative or clinical documentation functions.

AI-assisted technology does not independently diagnose patients, prescribe medications, or make treatment decisions. Clinical decisions remain the responsibility of the treating clinician.

When AI-assisted technology is used in connection with patient care, additional information and consent may be provided as appropriate.

We do not intend to use public Website AI or chatbot functionality to collect psychiatric histories, provide individualized psychiatric treatment, or make clinical decisions.

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18. Emergencies

Our Website, Website forms, and general email are not monitored continuously and should not be used for emergencies or urgent clinical concerns.

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.

If you or someone you know is experiencing a mental health, suicide, or substance-use crisis, you may call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Tranquility Wellness does not provide emergency services through this Website.

19. Your Privacy Choices

Depending on applicable law and the type of information involved, you may have certain rights or choices regarding your personal information.

You may contact us regarding questions about information collected through our Website.

You may also manage certain cookie preferences through the Website’s cookie controls, when available, and through your browser settings.

Rights concerning Protected Health Information are described separately in our Notice of Privacy Practices.

20. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our Website, technology, privacy practices, services, or applicable law.

The current version will be posted on this page with an updated effective date.

21. Contact Us

Questions regarding this Website Privacy Policy may be directed to:

Tranquility Wellness, PLLC
Bethany Morrell, PMHNP-BC
4000 Legato Road, Suite 1100, Fairfax, VA 22033
admin@hellotranquility.com
202-899-7165

For questions concerning your Protected Health Information or your rights as a patient, please refer to our Notice of Privacy Practices.